Privacy Policy

Welcome to Zelia Hikes
At Zelia Hikes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase products from our store.

Information We Collect
We may collect the following types of personal information when you use our site:

Name
Shipping Address
Contact Information (such as phone number and email address)
Order Details and Purchase History

How We Use Your Information
We use the information we collect to:

Process and deliver your orders
Communicate with you regarding your purchases
Respond to your inquiries and customer service requests
Improve our services and customer experience
Send important updates or promotional materials (only if you have opted in)

Payment Method
We currently offer Cash on Delivery (COD) as the only payment method.

Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may be shared with trusted logistics partners strictly for order delivery purposes.

Your Rights and Opt-Out Instructions
You may opt out of receiving promotional communications from us at any time. To do so, simply email us at [email protected] with “Unsubscribe” in the subject line. You may also contact us to request deletion of your personal information from our records.

Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, please note that no method of transmission over the Internet is 100% secure.

International Users
Zelia Hikes operates worldwide. By using our website, you consent to the collection and use of your data in accordance with this Privacy Policy, regardless of where you are located.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Email: [email protected]