Terms & Conditions

1. Cash on Delivery (COD) Policy
We currently offer Cash on Delivery as the only payment method.

• Payment is made in full at the time of delivery.

• Please ensure someone is available at the provided address to accept the delivery and make payment.

• Failure to accept COD deliveries may result in the suspension of future orders.

2. Order Acceptance and Cancellation
All orders placed are subject to product availability and confirmation of the order price.
We reserve the right to cancel any order for reasons including but not limited to:

• Out-of-stock items

• Inaccuracies in product or pricing information

• Suspected fraudulent activity

3. Shipping and Delivery
We offer worldwide shipping. Delivery times may vary depending on location and product availability.
You are responsible for providing accurate shipping information. We are not liable for delivery issues arising from incorrect details.

4. Returns and Replacements
If you receive a damaged or incorrect item, please contact us within 7 days of delivery at [email protected].
We will guide you through the return or replacement process.
We do not accept returns for change of mind or preference.

5. Intellectual Property
All content on this website—including text, images, logos, and product information—is the property of Zelia Hikes and may not be copied, reproduced, or distributed without our written permission.

6. Limitation of Liability
Zelia Hikes is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

7. Privacy
Please refer to our Privacy Policy for information on how we collect and handle your personal data.

8. Modifications to Terms
We reserve the right to change these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of the site means you accept those changes.

9. Contact Us
If you have any questions regarding these Terms and Conditions, please reach out to us at:
Email: [email protected]